SHIPPING POLICY

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How long until my order ships?

Processing Time:
Typically 1 week, often sooner.

USPS Shipping Speed:

  • US Orders: 2-5 business days.
  • International Orders: 1-4 weeks.

Please Note: These are just estimates.
Occasionally, delays can happen due to factors beyond our control.

Tracking Your Order:
Once your order is packed and ready, we'll send you a tracking number via
email. It may take about 12 hours for the tracking information to update in the
system.

Can I change or cancel my order afterplacing it?

If you need to change or cancel your order, please contact us within one hour of placing it. We’ll try our best to accommodate your request. However, once your package is with USPS, modifications may not be possible.

We encourage you to review your order
carefully before purchasing to ensure everything is as you desire.

What if my package is marked'Delivered' but I can't find it?

In case your package is marked 'Delivered' but you haven't received it, start by checking around your delivery area and confirming the shipping address you provided. Sometimes, packages can be marked as 'delivered' before they actually arrive. If you still can't find your package after 3 days, we recommend contacting USPS to file a claim.

While we strive to ensure every order reaches its destination, please understand that Jamjam Nails cannot be held responsible for lost or stolen packages once they leave our facility.